FAQ

Do you have questions that are not listed below? Then contact us please.

  • What is physiotherapy?

    Physical therapy and physical therapy mean the same thing. Physical therapy or physical therapy are terms used to maintain, renew and maximize movement, strength and general well-being of people throughout their lives. Rehabilitation, on the other hand, is a focused treatment process aimed at increasing the independence of people with disorders and functional limitations caused by primary pathological processes and the resulting disorders.

  • What is the course of treatment?

    The physical therapist designs a treatment for their patients that is tailored to their individual needs. Tasks and procedures may include the following.

    • Giving exercises and workouts to do at home
    • Employing breathing techniques
    • Mobilizing and improving the function of joints, muscles and nerves
    • Exercises for therapeutic support
    • Instructing and explaining specific methods, which may include pathomechanisms and coping strategies
    • Develop strategies with the patient to incorporate stretching and strengthening exercises in daily life
    • Apply physical and mechanical treatments, such as heat, cold, ultrasound, or electrotherapeutic measures
  • How long does a physiotherapy treatment last?

    Classic massage therapy (KMT): 15 – 20 minutes
    Manual therapy (MT): 15 – 25 minutes
    Physiotherapy (KG): 15 – 25 minutes
    Physiotherapy on the apparatus (KGG): 40 minutes
    Manual lymphatic drainage (MLD 30): 30 minutes
    Manual lymphatic drainage (MLD 45): 45 minutes
    Manual lymphatic drainage (MLD 60): 60 minutes
    Heat therapy (WP): 10 – 30 minutes
    Cold therapy (KT): 5 – 10 minutes
    Ultrasound (US): 10 – 20 minutes
    Electrotherapy (ET): 10 – 20 minutes
    Neurological physiotherapy (KG ZNS): 15 – 25 minutes

  • How and in what time frame can an appointment be canceled?

    If you want to cancel an appointment, you can do so by calling 030/54801230. You also have the option to make your cancellation via WhatsApp on 0159 01488222 or by email to info@elysio-physio.de. Due to the law, cancellations must be communicated at least 24 hours before the start of the appointment. We accept cancellations for Monday only until Friday at 20:00.

  • Are there any costs despite a cancelled appointment?

    If an appointment is not cancelled in good time, at least 24 hours in advance, a cancellation fee will be charged in the amount of the valid treatment fees of the statutory or private health insurance companies. This also applies in case of illness (see also § 615 BGB).

  • What is a medical history?

    For the anamnesis, the therapist asks the patient whether and from which complaints he suffers. In doing so, the details, which include the type, duration, origin, localization and cause of the pain, give him important clues to the findings. Other helpful information for taking a medical history includes any special features of the condition. This includes other medical conditions and medications taken for other conditions.

    In addition, any records a patient has about his or her complaints will help. Therefore, it is good if he brings x-rays, MRI images, surgery, doctor or rehab reports to the first treatment appointment.

  • What is a report?

    To get an idea of the condition of the patient’s body, the first thing the therapist does is look at the entire body. Basically, physiotherapists have a good knowledge of the human anatomy in order to be able to assess the quality of the interaction of muscles, ligaments and joints. Even though in most people the musculoskeletal system functions without problems, wear and tear can occur with age or as a result of accidents. To better understand the condition of the body, the physiotherapist may palpate muscle tension or examine the mechanical function of joints. He pays attention to the mobility of the joints, how elastic the muscles are and how strong the muscle strength is. The results of these examinations make up the findings.

  • Is there any documentation?

    The results are of course documented by the practice, because they are obliged to do so by the framework agreement with the health insurance companies. The following data is recorded in the documentation, which includes the findings, the goals of the therapy, the treatment time and the results of the treatment. The therapist regularly updates the data with the patient. In addition, the data is also kept in the practice, so that the patients have the possibility to get an insight into the therapy results.

  • What can take place within the therapy time?

    • The physiotherapeutic assessment of findings
    • Assistance, only if necessary
    • If therapy report is marked on the prescription, it is written at the end of the treatment series. The major therapy report is an exception.
    • The progress documentation is made for each treatment and consists of the documentation of the service provided, the patient’s reaction and any special features.
  • Why do I have to make a co-payment?

    A payment due on the basis of a prescription for therapeutic products is not a „practice fee“ but a prescription fee as defined in Social Code Book V (Section 32 (2) in conjunction with Section 61 sentence 3 of Social Code Book V).

    The law stipulates that you must pay a co-payment of 10% of the invoice amount and a prescription fee of 10 euros (per prescription) for prescriptions for therapeutic products.

    Children and adolescents up to 18 years of age are exempt from co-payments, even if they have an income. No co-payments are required for prescriptions from the Employer’s Liability Insurance Association (BG) or for private prescriptions.

  • Is there a checklist for the treatment appointment?

    • If possible, please arrive 15 minutes before your 1st treatment appointment
    • Has the prescription already been submitted?
    • Has the original prescription been inserted for the practice visit?
    • Is the original prescription less than 28 days old at the first visit to the practice?
    • Did you take your EC card with you to pay the prescription fee? Only payment by card is possible in our practice.
    • Is a diary for the new appointments with you?
    • Were all relevant documents such as X-rays, MRI images, surgery, doctor’s or rehab reports and details of medications taken along?
    • Is the clothing appropriate for an examination and to perform exercises in the office?
    • Can the clothing be easily unclothed on the arms, legs and torso?
    • Has the insurance card been pocketed?
    • Is a large towel included for physical therapy?
  • For whom is physiotherapy not used?

    • Persons with pacemakers and pregnant women should not perform physiotherapy with the device
    • Deep warming agents should not be used in patients with intra-articular implants
    • Its use should be avoided during active phases of inflammatory rheumatic diseases
    • It is uncomfortable to apply it to vascular occlusions, varicose veins, open wounds, and inflamed and cancerous areas
  • What are the costs for privately insured patients and self-pay patients?

    Privately insured patients are provided with a fee agreement and the current price list for their information. This can be requested in advance by e-mail or telephone.

    Patients who wish to take advantage of our range of treatments without a prescription can use our price list as a guideline and must pay the fee when starting treatment.

  • What are the goals of physiotherapy?

    • Relief of all types of pain
    • Relaxation of tense muscles
    • Positive effect on blood and lymph circulation
    • Removal of inflammation
    • Restoration or improvement of functions such as increasing movement, strengthening muscles, and providing balance and coordination
    • Increase in quality of life and comfort
    • Reduction of the need for medication
    • Prevention and correction of postural dysfunction
    • Accelerating return to daily life after sports injuries and other trauma